Brief

Deployed across some of the marquee customer loyalty programs across India and the Middle East, Allegiance Enterprise, our powerful, fast, and scalable enterprise loyalty program software will help you launch and manage highly personalized customer loyalty programs.

From rewarding and retaining your best customers to running large multi-partner programmes, our scalable loyalty program software gives you the ability to respond quickly and decisively to the ever changing customer preferences.

Boost repeat sales with real-time, omni-channel, enterprise-class customer loyalty program software.
 

Overview

With one –click rules configuration and ability to launch single brand, multi-brand, multi-country, multi-currency customer loyalty programs, Allegiance Enterprise will help you create highly personalized customer engagement that drives repeat sales and referrals.

•Complete Partner management

•Multiple Member Types

•Multi Channel Real time/ batch enrolments

•Comprehensive real time auto refreshed segmentation

•Business Rules Engine- Tracking and rewarding desired behaviors

•Program Administration

Highlights

Proven: Spawning over 100 clients, 25 Million+ customer database and 5 million transactions per month, NetCarrots' experience allows you to figure out exact requirements and relevant processes for your business.

Fast to implement and lower costs: our web- & Software as a Service based platforms make loyalty programs affordable

Comprehensive and standardized:  usually covering > 85% of client requirements out of the box.

Flexible & scalable: Can plugin  all sectors and program sizes; configurable to individual requirements.

Usage

Licensing Model with monthly licensing fees dependent on number of members in the database.

Support

For the effective management of a project, the complete process has been divided into six major activity areas:

1. Project Management
2. Project Life Cycle
3. Configuration Management
4. Change Control
5. Software Engineering
6. Quality Assurance & Testing

Training Support
Post implementation, a team would be deputed for online training on the loyalty platform. This would entail hands on training on all the various modules of the software including Admin tool management, Reporting, Loyalty Operations Module, etc.

Technical Support
Free offsite support on bugs and product related issues would be provided for the period of the licensing.

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