Product Overview

CircleOne has been built to manage the entire customer lifecycle. Typically businesses - small and large manage customer data across multiple applications. This means the user needs to toggle between multiple applications to understand the entire context of a customer interaction. Customer data lying in siloes also means no analysis or limited access to meaningful data for the management to take any decisions.

This is exactly where CircleOne has the edge of being a CRM carved for the future. It captures the customer data across multiple channels on a single repository. This converts into actionable insights for the leadership to consume. The powerful analytical capabilities of CircleOne also helps businesses to predict the future course of action.

CircleOne with its automation capabilities like omnichannel chatbot, workflow automation, email automation ensures that the business need not keep investing in manpower to scale the business. It also ensures that business processes run round the clock in an efficient manner